Client Resources
Are You Losing Your Best Players to the Competition?
Employee retention has become a top priority at many supply chain organizations, especially as competition for top employees heats up. When you lose your best employees, business-critical knowledge can walk out the door with them. So how can you keep them engaged and happy at your company? The Mathematics of Retention Many organizations ask the…
Read MoreAre You Effectively Handling Performance Issues?
In supply chain, you have an environment that’s focused on results. So if any of your employees are not performing up to standards, or are missing targets, it’s critical to correct the problem quickly. It can be difficult to talk to your employees about performance issues, especially if you consider them friends, are concerned about…
Read MoreDo You Have Top Notch Customer Service?
In the supply chain industry, building strong customer relationships is key to building success. How can you provide good customer service and prove your value? 1) Make your customers—both external and internal—feel special. How can you make your customers feel special? Make it easy for them to do business with you. If there’s a problem,…
Read MoreAre Your Candidates Saying YES to Your Job Offer Based Upon Nontraditional Benefits?
So you’ve found the perfect candidate for your open supply chain job? Congratulations! But the hard work isn’t over. In fact, the battle may have just begun. Top candidates are usually being courted by more than one company, so you’ll need to figure out how to come out ahead. Offering more money won’t necessarily mean…
Read MoreUnemployment Rates Are Low! In Supply Chain, That Is…
Savvy supply chain executives know that their business success depends on the ability to attract and retain the right people. So the current—and growing—shortage of supply chain managers is a significant concern in the industry. Where does this shortage come from? Almost every industry currently faces an aging workforce, whose “bench knowledge” is not being…
Read MoreAre You Cultivating Supply Chain Workforce Talent?
How many times have you heard a company executive say that “people are our most important resource”? One reason for this, to be honest, is the high cost of turnover. And when that turnover includes high performing employees and those with strong potential, the overall cost to the organization is usually even greater. But how…
Read MoreHaving Trouble Filling Your Jobs Quickly?
Think about how much your hiring process has changed over the last several years, to reflect changes in the supply chain industry. Did you proactively create and implement a plan, or were most of your changes reactive? If so, your process is probably not as efficient as it could be. One solution? Automate, as much…
Read MoreYou’re Limiting Your Company – Why you need to shy away from micromanagement
Are you a micromanager? Do you know the difference between supervising your employees’ productivity and breathing down their necks to make sure they get their work done? It can be hard to strike a balance between micromanaging and being too hands off. After all, as a manager, you’re in charge of keeping everyone on task…
Read MoreRecognizing – and Retaining – Good Supply Chain Talent
Even during the height of the recession, supply chain leaders were worrying about talent recruitment and retention. And now, as the market improves, many candidates are poised to change jobs. What can you do to retain your best employees? Do you recognize the qualities that make them productive and successful? When you think of employee…
Read MoreUse Exit Interviews to Help With Future Hiring
Some supply chain managers wonder, “Are exit interviews a waste of time?” They are if you ignore the information you receive. Further talent loss can be prevented, and future hiring can be more successful, if management takes the time to analyze the information they can gather during the process. Why Survey Exiting Employees? First, jumping…
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