SMART Goals Need Smart Metrics! How to Choose the Right Metrics to Measure Your Supply Chain Success

Hopefully, you’ve heard of the goal-setting strategy known as SMART, which stands for setting goals that are Specific, Measurable, Attainable, Relevant and Time-Sensitive. One of the most important components of that strategy is setting the right “measurable” metric. When the right metrics are chosen, they can effectively drive desired behaviors. As opposed to picking out…

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