Do You Have Top Notch Customer Service?

In the supply chain industry, building strong customer relationships is key to building success. How can you provide good customer service and prove your value? 1) Make your customers—both external and internal—feel special. How can you make your customers feel special? Make it easy for them to do business with you. If there’s a problem,…

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Hiring? Don’t ask for Facebook passwords!

By now, it’s pretty well known that recruiters and hiring managers often go beyond resumes and references to get a better picture of their prospective employees—by searching for publicly displayed information on the Internet. Lately, though, a disturbing new trend has emerged: a number of employers have taken the intrusive measure of asking job candidates…

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Preparing for Generation Y’s Impact on Your Supply Chain

Generation Y is growing up and entering the workforce at a time when the marketplace is undergoing a major demographic shift. Recruiting Gen Y into supply chain and distribution jobs will require understanding a group with a whole new attitude toward work. Gen Y employees have been unfairly labeled as demanding, entitled, and self-serving. But,…

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